EGDF calls for the same rights and obligations for damages for both EU and non-EU traders

EGDF publishes its response on a the EU consultation on adapting liability rules to the digital age and artificial intelligence (Civil liability) 

Usually, redress is not a problem in game markets. The creators of digital content and services rely more and more on their fan communities to get feedback (co-innovation) and get their help in viral marketing. As negative consumer feedback can quickly erode a fan community, the creators need to secure a good consumer relationship.

In principle, EGDF supports the idea of introducing a completely harmonised framework for damages in case of lack of conformity. Furthermore, to secure fair competition in the EU digital single market area, both EU and non-EU traders must have the same rights and obligations.

Therefore, EGDF asks the commission to: 

  • limit the potential loss or damages compensated by a price reduction to any economic loss (limited to the amount paid by a consumer).
  • introduce a similar risk-based approach on damages as it has taken in its proposal for AI regulation
  • wait for the approval and implementation of the AI regulation before starting the map the need for a specific liability regime for high risk AI applications. .

The full position paper can be accessed here:

or downloaded from here:

For more information EGDF approach on protection of players in general please visit: