EGDF publishes its response on a the EU consultation on adapting liability rules to the digital age and artificial intelligence (Civil liability)
Usually, redress is not a problem in game markets. The creators of digital content and services rely more and more on their fan communities to get feedback (co-innovation) and get their help in viral marketing. As negative consumer feedback can quickly erode a fan community, the creators need to secure a good consumer relationship.
In principle, EGDF supports the idea of introducing a completely harmonised framework for damages in case of lack of conformity. Furthermore, to secure fair competition in the EU digital single market area, both EU and non-EU traders must have the same rights and obligations.
Therefore, EGDF asks the commission to:
- limit the potential loss or damages compensated by a price reduction to any economic loss (limited to the amount paid by a consumer).
- introduce a similar risk-based approach on damages as it has taken in its proposal for AI regulation
- wait for the approval and implementation of the AI regulation before starting the map the need for a specific liability regime for high risk AI applications. .
The full position paper can be accessed here:
- EGDF position on redress, remedies and liability: https://www.egdf.eu/documentation/7-balanced-protection-of-vulnerable-players/consumer-protection/improving-european-consumer-protection-framework/redress-remedies-and-liability/
- EGDF position on the liability regime for the AI: https://www.egdf.eu/documentation/7-balanced-protection-of-vulnerable-players/ai-regulation/liability-regime-for-the-ai/
or downloaded from here: https://www.egdf.eu/wp-content/uploads/2022/01/202201-EGDF-response-on-adapting-liability-rules-to-the-digital-age-and-artificial-intelligence-consultation-civil-liability.pdf
For more information EGDF approach on protection of players in general please visit: https://www.egdf.eu/documentation/7-balanced-protection-of-vulnerable-players/